Explore how SmartComment’s features can transform your public management platform.

SmartComment is a comprehensive platform designed to streamline and enhance the public comment and stakeholder engagement processes. We offer a range of features that facilitate collaboration, analysis, and communication related to public input on various projects, policies, and initiatives. Some of our key features are:

public review suite

We offer a Public Review Suite that allows for efficient public comment analysis and response workflows. This feature involves a structured process to collect, analyze, and respond to public comments to ensure that every valid comment is acknowledged, addressed, and, where applicable, integrated into decision-making processes while maintaining transparency.

Community Engagement

SmartComment is a platform that aims to streamline the process of collecting and managing public feedback for various community engagement initiatives. It leverages technology to make public participation more inclusive, efficient, and accessible. The platform offers features that allow government agencies, organizations, and other entities to engage with the public on projects, policies, and plans.

Build A Document

Our Build a Document feature creates a collaborative document review process that allows stakeholders to sort through and comment on each section of a document using various tools and platforms. Divide the document into sections or subsections, focusing on a specific topic or theme.

Demographic Mapping

Demographic Mapping is a valuable tool for visualizing data and gaining insights into community perspectives and the impacts of various projects. This tool uses demographic data to create visual representations that help project managers, government agencies, and stakeholders better understand the communities they serve.

Stakeholder Hub

The Stakeholder Hub serves as a central dashboard for managing and analyzing public and community feedback and engagement. Users can generate customized reports based on their specific needs, providing insights into stakeholder sentiment, common concerns, geographic distribution of comments, and more. Reports and data can be exported for further analysis or shared with relevant stakeholders, both internally and externally.

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Who we’ve worked with

What Everyone is Saying...

"SmartComment is fantastic. It combines ease of use with transparency and has upped our public engagement game significantly. It has saved huge amounts of time as we no longer have to respond to public records requests because all of the comments are already online. It has also increased the amount of comments we receive for permits and regulation changes, making government more accessible and transparent. Just what Alaska was looking for!"

"SmartComment is a game-changer!!! The SmartComment software provides the public with easy comment entry, interactive mapping, and a comment dashboard to provide efficient management of comments and easily display comment analytics for ‘comment tracking’. SmartComment gives staff the ability to take an automated approach to something that was done manually before to increase productivity and efficiency."

"Using SmartComment to manage our public comment periods provides a clear and streamlined user experience for our stakeholders. Behind the scenes, we have received incredible support from the SmartComment team when training our users or managing high profile or special projects."

"SmartComment has been immensely helpful in handling hundreds of our public comment periods every year. It meets the public's needs to easily provide electronic comments to our agency, while helping us organize and respond in a timely manner."

"SmartComment has enabled more people in more places to share their comments with our agency. Not only does SmartComment provide a beautiful and accessible user interface, but it also includes helpful tools for managing and responding to comments, making our agency’s work more efficient and effective."

"SmartComment has been a game-changer for us! It helps us gain input on our standards, and the responsive vendor ensures a seamless experience. Easy-to-use with robust reporting, making data-driven decisions has never been more effortless."

“SmartComment is allowing us to cast a wider net and providing a way to categorize and easily understand the information.”

"Handwritten comments are a thing of the past. SmartComment expedited our responses to public comments.”